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For all Freitag online purchases, due to high demand and to maintain fairness with all customers, there is a limit of 3 the same model per customer within 24 hours. Customers will be notified if they exceed this limit and orders may be reviewed at the discretion of the Keoma team.

In 1993 two graphic designers, Markus and Daniel Freitag, were looking for a robust, functional and water-repellent bag to hold their work. Inspired by the multicolored heavy traffic that trundled past their apartment every day on a major Zurich transit route, they developed a messenger bag from used truck tarps, discarded bicycle inner tubes and car seat belts. This is how the first FREITAG bags – each recycled, each unique – took shape in their living room.

For any full priced or sale items purchased online that are unworn and in new condition, we offer exchange, store credit, or refund within 14 days of receiving the goods.

Please email the Keoma team at keomaretail@keoma.com.au for more advice and information or read up on our Returns Policy.

Australia

• In-store pick up available at Keoma Store. 
• Free standard shipping for purchases over $150.
• Standard shipping $10 (2-5 business days) 
• Express shipping $15 (1-3 business days)

New Zealand

• Standard international $25 (7-10 business days)

Europe, Asia, North America

• Standard international $50 (2-4 business weeks)