We’ll take care of all repairs free of charge in the first two years (or the first three if you’ve registered your product). You just need to dig out the receipt or show us your product registration as proof.

For more information on how we can service your Freitag products contact our care point. You can also read up about the Freitag Repair Service here.

HERE’S WHAT WE CAN PATCH UP
  • We’ll replace sewn-on buckles, rings, screws and buttons
  • We’ll repair burst seams
  • We’ll replace Velcro fasteners and zips, bicycle inner tubes, straps and labels

*PLEASE NOTE: Every tarp is a unique product, so we have to assess each one as it comes to us. The list above is only a guide: our tarp surgeons can patch up virtually anything and will do everything in their power to extend your unique product’s life.

PRICES

If your F-product has a few more years under its belt, if you no longer have the receipt or if you forgot to register it, you’ll have to pay for the repair service. The costs for this are calculated according to the time and effort involved and lie between AUD 40 and  AUD 130.